Update broke my site
Version 9.0.0 is not compatible with any of the free and premium add-ons!
Last updated
Was this helpful?
Version 9
Version 9.0.0 is not compatible with any of the free and premium add-ons!
Last updated
Was this helpful?
It's very important to update the Notification plugin in a safe environment and with all the extensions at the same time.
Sorry that it happened! Please make sure to always check the update notes before upgrading the plugin and backup your site before making any major changes like updates.
Your website is down because the new Notification version is not compatible with most of the extensions. We needed to upgrade our internal API for better performance and to reduce the tech-debt.
To quickly restore your website please enable recovery mode (link was sent to the website admin email) and disable Notification plugin(s) or restore the website backup.
From here, you have two options to proceed.
The new Notification version has also security patches, so we advise to upgrade everything as soon as possible.
If your website is up already, just upgrade all the extensions and reactivate the plugins. You can also find the latest plugin packages .
If you cannot update all the extensions or you don't want to do that, you can download the and downgrade it by going to Plugins -> Add New -> Upload Plugin.
If you extended the plugin with custom Triggers, Carriers, Recipients, or anything else, you need to update your code to the latest version.
Please refer to the changelog in readme.txt and the developer documentation here on how to use the new internal API.