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Version 6
Version 6
  • Notification – Custom Notifications and Alerts for WordPress
  • Known issues
  • User guide
    • How Notification plugin works
    • Who can use this plugin
    • How to create Notifications
    • Custom Post Type support
    • How to escape { character
    • Background processing
    • Troubleshooting
    • How to setup different FROM address for different Notifications
  • Developer
    • General
      • Plugin loading chain
      • Extension possibilities
      • Creating an extension
      • Bundling Notification plugin
      • White label mode
    • Notifications
      • Suppressing the Notification
      • JSON synchronization
      • Programmatic Notifications
    • Triggers
      • List of all default Triggers
      • Custom Trigger
      • Enable support for non-public Custom Post Type
      • Adding Merge Tags to existing Triggers
      • Postponing the Trigger action
      • Delaying Trigger execution with Cron
    • Carriers
      • Suppressing the Carrier
    • Snippets
      • General
        • Automatic Trigger testing
        • Allow other roles to edit Notifications
      • Triggers
        • Post
        • User
      • Integations
        • WP All Import
        • MemberPress
        • Gutenberg
  • Extensions
    • Installation
    • Planned extensions
    • 3rd Party Extensions
    • Custom Fields
    • Scheduled Triggers
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  • Nothing is sent
  • Cannot see the Custom Post Type on the Triggers list while creating a Notification

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  1. User guide

Troubleshooting

Debug quickly why the plugin isn't working

PreviousBackground processingNextHow to setup different FROM address for different Notifications

Last updated 5 years ago

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Make sure the Notification plugin and all the extensions are up-to-date!

Nothing is sent

To debug the missing message (Carrier execution) please enable the Notification log in Notification > Settings > Debugging. All the executions will be caught there.

If the notification gets caught, you can inspect the details (ie. if the recipient is set correctly) and if they seem to be ok, check if your WordPress is sending the emails (SMTP is set correctly?) or it can connect to the API (depends on the selected Carrier).

If the notification is not there, you probably found a bug. Please .

Cannot see the Custom Post Type on the Triggers list while creating a Notification

See:

report it on Github
Custom Post Type support