Notification
WordPress.orgExtensionsSupport
Version 7
Version 7
  • Notification – Custom Notifications and Alerts for WordPress
  • Known issues
  • πŸ€Έβ€β™€οΈ User guide
    • How Notification plugin works
    • Who can use this plugin
    • How to create Notifications
    • Troubleshooting
    • Advanced
      • How to escape { character
      • Background processing
      • How to setup different FROM address for different Notifications
      • Custom Post Type support
  • πŸ”§Developer
    • General
      • Plugin loading chain
      • Runtime
      • Extension possibilities
      • Creating an extension
      • Bundling Notification plugin
      • White label mode
    • Notifications
      • Suppressing the Notification
      • JSON synchronization
      • Programmatic Notifications
    • Triggers
      • List of all default Triggers
      • Custom Trigger
      • Enable support for non-public Custom Post Type
      • Adding Merge Tags to existing Triggers
      • Postponing the Trigger action
      • Delaying Trigger execution with Cron
    • Carriers
      • Custom Carrier
      • Adding custom fields to Carrier form
      • Suppressing the Carrier
    • Recipients
      • Custom Recipient
    • Snippets
      • General
        • Automatic Trigger testing
        • Allow other roles to edit Notifications
        • Allow sending Notification while logging is active
        • Programmatic Notification with manual Trigger
        • Background Processing filter
      • Triggers
        • Post
        • User
      • Integations
        • WP All Import
        • MemberPress
        • Gutenberg
  • 🧩Extensions
    • Installation
    • Planned extensions
    • 3rd Party Extensions
    • Custom Fields
      • v1.3
    • Scheduled Triggers
    • Slack
    • Twilio
Powered by GitBook
On this page
  • The Recipients field is empty
  • Nothing is sent
  • Multiple Notifications are sent
  • Cannot see the Custom Post Type on the Triggers list while creating a Notification
  • Storage templates base path: .../wp-content/plugins/notification/src/templates must exists and be a directory
  1. πŸ€Έβ€β™€οΈ User guide

Troubleshooting

Debug quickly why the plugin isn't working

PreviousHow to create NotificationsNextAdvanced

Last updated 4 years ago

Make sure the Notification plugin and all the extensions are up-to-date!

The Recipients field is empty

Notification v7 uses WordPress' REST API to render the recipients field. You must ensure the /notification endpoint is accessible and the API is accessible.

Nothing is sent

To debug the missing message (Carrier execution) please enable the Notification log in Notification > Settings > Debugging. All the executions will be caught there.

If the notification gets caught, you can inspect the details (ie. if the recipient is set correctly) and if they seem to be ok, check if your WordPress is sending the emails (SMTP is set correctly?) or it can connect to the API (depends on the selected Carrier).

If the notification is not there, you probably found a bug. Please .

Multiple Notifications are sent

Most of the time this is caused by the post editor saving the content multiple times. Ie. Gutenberg saves the main content in one request, taxonomy terms in another request, ACF saves the fields in another request, and so on.

The Notification plugin already has some editor integrations implemented, but if it still sends double notifications in your case, you may try to use the extension.

Cannot see the Custom Post Type on the Triggers list while creating a Notification

See:

Storage templates base path: .../wp-content/plugins/notification/src/templates must exists and be a directory

This error will most likely occur in tandem with: Warning: ftp_nlist() expects parameter 1 to be resource, null given

To make sure the plugin works, please add the following to your wp-config.php:

if (!defined('FS_METHOD')) define('FS_METHOD', 'direct');
report it on Github
Custom Post Type support
Notification : Prevent Duplicates